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RN Clinical Manager

at Lifesong
Location Harrisburg, PA
Date Posted September 15, 2021
Category Lifesong
Job Type Full-time
Company Name Lifesong
Address 624 Wilhelm Road


Lifesong Hospice and Palliative Care is growing! We are now hiring a full time Clinical Manager to join this new subsidiary of Country Meadows and Providence Place Retirement Communities. If hired, you will be joining a unique and innovative company, not something you typically hear when talking about Hospice. Our approach is to lead with respect for our patients, honoring their life and legacy.

Company Benefits:
• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Generous Paid time off
• Mileage reimbursement for travel between facilities
• Personal Protection Equipment (PPE) including: gloves, face shields, facemasks to our co-workers for their safety, and the safety of our residents.

Essential Job Functions/Responsibilities


  • Coordinates and oversees all direct and indirect patient services provided by the designated clinical team.
  • Provides guidance and counseling to all designated team personnel to assist them in continually improving all aspects of hospice care services.
  • Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
  • Assists the Clinical Director in the preparation and administration of the organization's clinical budget
  • Assists with hiring, evaluations, and terminations of team personnel.
  • Establishes and maintains effective, open channels of communication including integration or technology, as applicable.
  • Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
  • Ensures standards of ethical business and clinical practice are maintained and program is compliant with all Federal, State and Local requirements.
  • Is responsible for managing controllable clinical costs including, but not limited to staffing, supplies, equipment, medications, mileage and overtime use.
  • Oversees conflict management and complaint resolution as related to clinical services.
  • Outreach
    1. Routinely gathers accurate and reliable information that will aid in the development of the organization.
    2. Communicates with liaisons, referral sources, and potential clients upon their request and in a timely fashion.
    3. Collaborates with business development team to deliver education and customer service to external vendors.
  • Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
  • Oversees the development, implementation and evaluation of the orientation program for new organization personnel. Responsible for orientation of new organization personnel, as delegated.
  • Plans and ensures implementation of in-services and continuing education programs to meet education and training needs of organization personnel.
  • Functions in collaboration with Director of Clinical Operations to ensure the evaluation of organization performance via quality assessment performance improvement program (QAPI), productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the organization.
  • Is responsible for assisting with any site or off-site survey from outside agencies.
  • Directs clinical staff in performance of their duties including admission, discharge, transfer, revocation, and provision of service to patients.
  • Ensures that structure and systems promote interdisciplinary care.
  • Ensures collaboration with agencies and vendors for effective management of services, including oversight of clinical operations contracted vendors.
  • Stays informed about changes in the field of hospice care and the industry; shares information with appropriate organization personnel.
  • Promotes hospice referrals in the health care community.
  • Other duties as assigned by the Director of Clinical Operations.


Position Qualifications

  • Registered nurse in the State with current licensure to practice professional nursing in the State, CHPN preferred or required within one year of employment.
  • Associate’s or bachelor’s degree in Nursing from an accredited program by the National League for Nursing. Master’s degree in healthcare or business preferred.
  • Two years of management experience in a hospice or related health care organization.
  • Demonstrated ability to supervise and direct professional and administrative personnel.
  • Must be a licensed driver with an automobile that is insured.
  • Knowledge of governmental regulations and Joint Commission standards.
  • CPR certified and able to perform the physical tasks that are needed in this role.



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