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Resident Information Manager

at Country Meadows Retirement Communities
Location Hershey, PA
Date Posted April 26, 2021
Category Home Office (Hershey)
Job Type Full-time
Company Name Country Meadows Retirement Communities
Address 830 Cherry Drive


As the Resident Information Manager at Country Meadows you will manages the day-to-day operations of the Accounts Receivables and Resident Information Team. Keeps open communication with the Office Managers on all the campuses of Country Meadows and Ecumenical Communities.  Full time Monday – Friday 8:30 am to 5 pm 80 hours in two weeks.

Company Benefits:

  • Competitive compensation
  • Career and growth opportunities
  • Access to the COVID vaccine
  • Leadership and training opportunities
  • Benefits package
  • 401k matching program
  • Personal Protection Equipment (PPE) including gloves, face shields and facemasks

Resident Information Manager Responsibilities:

  • Oversees the daily activities of cash receipts.  (Including resident payments, Security Deposits, and miscellaneous monies and moving of funds)
  • Maintains open communication with Office Managers, Administrators and Marketers.
  • Maintains the Control Files in the PCC system.
  • Handles automatic record transfers of residents from one campus to another in the PCC system
  • Oversees refunds of credit balances and security deposits to Residents/Guarantors.  Reconciling and clearing aging reports on a monthly basis.
  • Oversee billing process done in the facilities.

Resident Information Manager Requirements:

  • Prior cash receipts experience is a plus.  Prior office experience and ability to operate and understand office equipment is required. Supervision experience preferred
  • High school diploma or GED
  • Should not pose a direct threat to the health and safety of self or others.  Must present a neat, clean, professional appearance and demonstrate a positive attitude
  • Have the ability to understand and speak English at a level which allows the safe, efficient performance of the job.

About Country Meadows:

We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 30 years, and we invite you to join our vision for making lives better.


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